Education
- MBA, MIT Sloan School of Management, USA
- PhD in Computing Science, University of Alberta, Canada
- MSc in Software Engineering and Intelligent Systems, University of Alberta, Canada
Selected Impact
- Led enterprise AI initiatives across risk, compliance, legal, and resiliency, creating organizational infrastructure for scalable AI deployment
- Built and scaled AI teams across multiple industries, combining technical depth with business strategy to deliver measurable outcomes
- Delivered measurable business impact through analytics, ML, and GenAI by aligning technical solutions with strategic priorities
- Published research and contributed to the broader AI community through talks and service
Focus Areas
- Enterprise AI strategy, governance, and transformation
- GenAI and agentic systems in regulated environments
- Risk, compliance, legal, and financial crime transformation
- Customer intelligence and personalization
- Building and leading high-performing AI organizations
Experienced across modern AI, ML, and data-platform ecosystems.
Work Experience
Global Head of Applied AI/ML
JPMorgan Chase Technology | 2024 – Present
- Leading AI/ML initiatives across Corporate Technology for Financial Crime, Legal, and Resiliency
- Building organizational infrastructure for responsible, scalable AI deployment in regulated environments
- Driving measurable business outcomes through GenAI, ML, and advanced analytics
Head of Customer Intelligence and Optimization
JPMorgan Chase Wealth Management | 2020 – 2024
- Led customer analytics and optimization for Wealth Management, delivering AI-driven solutions that enhanced client experiences
- Built team and technical capabilities to scale personalization and intelligence across the business
Director of Data Science
Manulife John Hancock | 2017 – 2020
- Built and scaled data science function for insurance operations
- Delivered customer intelligence, risk modeling, and operational optimization through advanced analytics and ML
Data Science Manager
City of Edmonton | 2015 – 2017
- Managed data science for municipal operations, applying advanced analytics to improve efficiency and citizen services
- Pioneered open data initiatives and predictive analytics for city planning
Earlier: Data Scientist at Alberta Machine Intelligence Institute (Amii), Quant Fellowship at Freethink Capital, Senior Systems Analyst at University of Alberta, Systems Analyst at IBM
Talks
Recent Talks
Transforming Compliance: Harnessing LLMs and AI for Proactive Risk Detection and Investigation
Enhancing Customer Experience Using Large Language Models (LLMs)
From Workflows to Agents: Transforming Financial Operations
Integrating AI into the CRO Decision-Making Process
Keynote: Applying GenAI Agents to Unlock Operational Efficiency at Scale
Earlier Talks
Disruptive Machine Learning Applications in Insurance and Banking
Toronto Machine Learning Summit, Canada, July 2019
Application of Machine Learning and Big Data to Improve Efficiency of Municipal Operations
Intelligent Cities Summit: IoT, Big Data for Municipalities, Toronto, Canada, November 2016
Alberta Open Data Summit
Edmonton, Canada, October 2016
Open City and Advanced Analytics
Ignite Edmonton Festival, Edmonton, Canada, September 2015
Selected Awards and Honors
- Compliance Oversight and Governance Technology Award for Innovation, JPMorgan Chase, 2025
- Star Award Canada, Manulife, 2018
- Mitacs Accelerate Award, 2013
- University of Alberta President's Doctoral Prize of Distinction, 2011
- Natural Science and Engineering Research Council (NSERC) Graduate Scholarship, 2011
- Alberta Innovates Graduate Student Scholarship (AITF), 2011
- THECIS Innovation Scholarship, 2010
- Mary Louise Imrie Graduate Student Award, University of Alberta, 2008
- RoboCup 2005, Japan – Ranked 5th, 2005
Service & Leadership
- Board Member, Alphaplus – Advancing equitable access to data-informed learning
- Regular speaker on AI, risk, and transformation at industry events
- Ongoing focus on the responsible application of AI in enterprise settings